Customer Testimonials
10K mile first service, oil change, tire rotation, fluids/inspection - they got me in the day I called to schedule, took only an hour to knock out and sent me a video of their inspection which was a very nice touch. Love these guys, especially Keenan the sales rep who sold me the Mazda CX-30 last year! Great crew.
Casey was very friendly and kept me updated on the progress of the service of my vehicle.
The folks at Ray Skillman (Hyundai and Collision Center) continue to impress us with their level of customer service. They are fast and attentive. Highly recommend.
Professional and reasonably priced….
The sales team was very helpful and easy to work with. The overall experience of leasing a new Mazda was awesome! They are great to do business with!!
Service department has serviced all three of my Tucsons. I usually wait and usually are only there for an hour
Excellent. Might be the best dealership experience I have ever had. Thanks much.
Great experience, will wait a while longer to trade my 2022 Hyundai Tucson!I was getting an oil change, and tire rotation
Everything and everyone was awesome
James was fantastic with getting me in for my oil change and ensuring I had everything I needed.
I enjoyed the process with your young salesman Peyton. He was very patient very clear in his communications he stood out to me as good for your business. Much thanks to all of you for good transition.
The customer representative Stephanie Caputo was fantastic to work with and she made the buying experience easy for me
Excellent customer service. Have a lot stocks to choose from. Keenan, the salesman understood what I wanted.
I recently had an outstanding experience at Ray Skillman Westside Auto dealership, largely thanks to a remarkable salesperson named Trey. He made our car-buying experience truly exceptional. From the moment we arrived he greeted us with warmth and kindness, making my family and me feel welcomed and valued. Trey was incredibly kind, respectful, and professional. His respectful and professional demeanor set the tone for the entire process, and I was particularly impressed by how he engaged with my two young children, treating them with the same friendliness and attention he showed us. Throughout our time at the dealership, he demonstrated ...
Great service, great waiting area. In and out quickly.
Victor, along with the entire crew worked Tirelessly helping me achieve the goal of obtaining my new vehicle. Victor literally stayed with me for about five hours while I talked through my thoughts and test drove at least seven vehicles. He was poised, patient, and understanding. I really appreciate all of the teamwork that went into play as I obtained my new 2024 Mitsubishi outlander. I am very pleased with my decision and I am very thankful from the bottom of my heart for Ray Skillman Westside auto Mall everyone there, I can truly say are genuine people who genuinely care ...
When I initially moved here Ray Skillman Westside Auto Mall was the first place I started taking my car to be serviced. I moved to another side of Indianapolis and started taking my car to another location. I was not treated very well. My car was not taken care of like it should have been. Needless to say I went back to where I was treated with kindness and respect. My vehicle was also treated with care. James was awesome and the sweetest person I’ve met since I’ve moved here.
Your team of mechanics has gone above and beyond with maintenance on my new Mazda I’m so happy to continue to do business here!
Patrick Bradford was great! He was not only in a rush to get my vehicle in to fix my A/C because he said “next week will be really hot” but he was very up front and honest about when my car would get done. Even with the staff shortage they were experiencing he was calm and collected. He figured out what was wrong with my car and had it charged up and ready to go. The experience overall was wonderful. We appreciate his workmanship.
Courteous, caring, timely, informed status, offered loaner, friendly. Service rep took really good care of me. When it looked like the recakk services would take longer than I anticipated, he offered me a loaner.
Excellent efficient very friendly and fast for what I was having done had charging stations snacks&were also kid friendly.
After a terrible experience at Napleton Hyundai (Butler Hyundai when I purchased the car) , I decided to make Ray Skillman Hyundai my service provider of choice. I’ve been going here for a few years now and I don’t have any regrets. All of the service providers are knowledgable, friendly and bring any issues about my car to my immediate attention so I can address it. Brantly especially is always nice, personable and keeps me in the loop if I’m going to be there a bit longer than quoted and why. Despite this location initially being further away ...
Good experience with service and the waiting lobby. Friendly and always able to quickly schedule an appointment
I was well tooking care of with no problem
Great service and excellent customer service!!!
Overall good experience . Mark and Bruce were very helpful. Mark came in on his day off to deliver the vehicle. To bad u are a good drive away or I would use u for maintenance.
Both friendly and knowledgeable.
The service team always answers my questions in detail and tries to service my vehicle as quickly as possible
Very friendly and helpful while I was getting my car serviced.
Reliable, courteous service. No surprises.I will be back. (Don't understand why reviews must be 15 word minimum though)
Excellent and Timely Service!
My check in was so easy and the representative was excellent. She was friendly, helpful, and answered all of my questions. The waiting area was very nice and comfortable. My car was actually done BEFORE she said it would be!! I was given all the information on what was done to my car and given a chance to ask questions. From the very first time I walked in to look at a Kia, I have been treated so wonderfully. Love my car too!!
Prompt, friendly and great service
Friendly and approachable front of house staff, clean and comfortable waiting area. Service is both efficient and thorough.
Amazing service from all! I highly recommend for anyone looking for a car no matter what the financial circumstances are.
Your service department representative, Nick was outstanding! He made every effort to make sure everything was taken care. Getting the information needed to order a tire for my Ionic 6 in a timely manner and making sure I had what was needed for the rental car. Thank you!
I don’t usually leave reviews. But Customer service was great. I think James was the one to assist me. He was really cool. I was there for oil change, he found a recall on my car and got that taken care of while I was there. They had a very nice waiting area, very clean.
Excellent customer service!
Another fabulous experience with Ray Skillman's Scott Patrick and his team! Not only did Scott treat us with amazing customer service, but Brody and Henry helped make our purchase even better! Thank you! Four vehicles purchased, and I am sure we will be back in a few years for #5!
I was very impressed with the quality of service and the follow up emails and text. The video of the service made was a first for me.
Logan and Jake were both great throughout the whole process. A very nice and smooth experience.
Always a pleasant experience when I bring my car in. The staff is always so nice and informative and the wait area is always clean and the cookies are amazing
Cookies are delicious, people are friendly, fast service.
The people at Kia West were courteous, friendly, and explained the details of the recall in understandable detail. They were on time and I will gladly drive the 30 minutes to get to them!
This dealership has been wonderful. Purchased my second Mazda from them in Feb. 2024. From servicing my vehicle to making the purchase of my new vehicle easy, I couldn't be more pleased. I return there for servicing of my vehicle even though I live more than an hour away. They take great care of me and I have every confidence in their service work. Darren Warren, service; Rodrigo Tenorio, Nathanial South, sales; and Peyton Mannering, finance all have been great to work with. Highly recommend this dealership!
Very helpful, felt cared for.
I brought in my Palisade for service. Richard kept me informed the entire time I waited and answered all my questions. The service to my vehicle was done well and in a timely manner. We bought our vehicle from Ray Skillman Westside Auto Mall and I have experienced nothing but excellent care and service.
Quick, easy, and solid communication. Took care of all my problems in one trip. Customer rep was pleasant and helpful.
My experience with Ray Skillman & Nick was awesome! The appointment was very easy to make. Nick was a valuable member of this experience. He explained everything detail of the process, and was very pleasant to work with! Thank you!! Allison Boyce
It is the people. Excellent folks. Excellent product. Deliver on what they promise whether sales or saervice.
Absolutely wonderful experience. Everyone we came in contact with was all about customer service. Rodrigo, Rob and Peyton were all great and willing to work to get the deal done. Very easy buying experience with low pressure. Thanks!
Very nice cars - very friendly sales people- great place to get a car!
Good Service, they got my Santa Cruz in quickly and it only took about an hour to get it back. The service staff was friendly and showed me to the waiting area where there were snacks and drinks. I will recommend them to anyone.
The customer service was awesome and the repair was quick and my experience was great overall.
Good service. No wait. On time. Clean facility. Will keep using this dealership in the future.
Doing business with Ray Skillman has been a pleasure. Rodrigo is an excellent representative and his knowledge of the automobiles is excellent! We purchased two cars in the last 6 months. Both gentlemen that helped with the financing also were very knowledgeable. My first oil change and tire rotation was completed with a smile by Patrick. Thanks Rodrigo and Patrick for the pleasant experience.
I have been trusting them with my car for years and they never disappoint. Very trustworthy. Not to mention the customer service from the employees. Great job fellas!! Thank you!
Made appt online Great customer service !!! Wait time minimal and greeted by knowledgeable staff person
Tremendous shout out to Ray Skillman Westside Hyundai! Especially to Noelle and Scott for taking such great care of me!!! I love my "new to me" new car!!! Thank you to everyone in the process. I would recommend this dealership and my sales people to anyone looking for a new or used vehicle! Great prices and a large inventory. I left feeling like family--I know that sounds sappy but it's true.
