Customer Testimonials
Excellent experience as always
I had wonderful experience.
Genuine professionalism. Highly respectful & they seem interested in doing good work and achieving the best outcomes.
Thank you, Keenan, Barry, Aaron, and Vince, for your attention and care while I shopped at Ray Skillman.
Brought my vehicle in for oil change, I received excellent, quick and service from Nick Faires!
I am pleased with the service at Kia. Special shout out to Ezra and Angela for helping me ride away with confidence!
I was happy about the short time it took for them to make my repairs. Friendly service.
Patrick was great. Super helpful and friendly. He provided me with all of the information I needed to make decisions about my vehicle maintenance. I will continue going back for the excellent service! Thank you again to Patrick!
Repairs were performed efficiently. Communication from service rep was also very good. Cost was also reasonable.
Very professional and the service was done in a timely matter and correctly according to the recall
Purchased my new CX30 in August and took it in for first oil change. VERY satisfied with service dept. Kept me informed on progress (they were busy), waiting area is comfortable and clean.
This is the third car we bought from the west side auto mall. The customer service is great. Rodrigo helped me find a car and was the most pleasant salesperson ever, Jake has done the financing for all three of the cars we have gotten there and is always professional and looking to get the best deal for us, and Nick in the service department was kind and helpful in getting me my car back as soon as possible. We really do love the people at Ray Skillman westside and they will continue to get our business.
From sales to service this is the best dealership around. Top notch customer relations experience.
I called Ray Skillman West and was scheduled the next day. The service is always excellent. This service center is not the closest to me; however I would rather have my business with Ray Skillman West. Keep up tie good work. You have consistently exceeded my expectations..
James always handles my service with professionalism. Keeps me informed. I appreciate that
On my recent visit, the service quality was excellent, and all of the work was completed to a high standard. Despite the busy location, the team managed to provide rapid and efficient service. Everyone is always professional and friendly, I highly recommend this service center to anyone looking for reliable car maintenance without long wait times. Also, I think the text alerting me to additional service, with the cost was most impressive!
Great service. In and out in less time than estimated. They even found a coupon for me to save $30.
Chris and the guys always take great care of me at Mitsubishi service ….would highly recommend!!!
Your employees are helpful friendly and knowledgeable. The new idea in the service department of showing a picture of work needed done is very helpful to us laymen. Thank you.
Everyone was very nice and helpful. I especially like not having to pay for the service!
Second time there for oil change and tire rotation. Very quick and professional. Gave me a time frame and had it back faster than promised.
Excellent service and helpful, polite employees
Employees were communicative and nice. I didn't feel like I was being pushed into making any unnecessary repairs to my car. Great waiting area inside. Will definitely be coming back for any future needs
Tony was very patient, and attentive. Great experience overall.
Always appreciate the service that is provided. I know they are thorough and do an excellent job, keeping me informed through videos as well as words. I have confidence in the care my car receives!
I worked with Bim, Eugene and Peyton. When I say the customer service was beyond 5 ⭐️’s I absolutely mean that. I have never experienced a sales team listen and execute on what features I wanted and actually received everything I asked for. They all deserve to be recognized. I’ll be back in a few years to upgrade. Thanks gentlemen you were all very helpful!
Great experience!
Quick, easy, great cookies in the waiting area and super friendly and courteous technicians.
Been in Indiana for 6 years and by far the best Hyundai service department I’ve experienced. The reviews are true and if their sales people are anything like the service department, I can see buying my next Hyundai with them too.
Staff were very polite the wait wasn’t long and they explained everything
Truly had the best experience with Keenan and Justin. I can’t remember the finance managers name but he was phenomenal as well. The whole process was so easy and I’m thrilled with my purchase.
My consultant greeted me warmly. She was aware of my needs and they were attended to promptly. I appreciate the employees at Ray Skillman Westside Kia!
Great service very friendly all around from service department and always sales department thank you very much for being you all very good job
Everything well explained and completed in a timely manner. Wish you had more discount coupons, especially for those who purchased car from you and have been long time maintenance client. Pierce Krone was our advisor, (Need to update the site to include Mr Krone.)
Excellent customer service. Kudos to Brantley and Patrick especially! I will definitely keep returning to your dealership.
Employees are very nice and helpful. It didn’t take long for the service at all.
Friendly staff, comfortable waiting room, quick service. It is just what you want when bringing your car in for service.
I recently had a fantastic car buying experience at Ray Skillman. Henry Velasquez was incredibly helpful and knowledgeable, making the entire process seamless and stress-free. He patiently answered all my questions and guided me through each step, ensuring I made the best decision for my needs. I highly recommend Henry and Ray Skillman Westside automall for anyone looking for a positive and efficient car buying experience.
Excellent care and wait wasn't Longshot room was clean and neat. Will always be going there
Employees of Ray Skillman Mazda continue to impress with their professionalism, attention to detail, time efficiency and ......cookies!
Always great customer service. Professional , respectful , was able to get in and out as requested
I recently had the pleasure of purchasing a used car from Ray Skillman Westside Auto Mall, and I cannot recommend them enough! From start to finish, the experience was smooth, comfortable, and positive, thanks to the exceptional help from Cameron and Noelle. Both Cameron and Noelle demonstrated the highest level of professionalism, courtesy, and respect throughout the entire process. They took the time to understand my needs, answer all my questions, and provided me with all the information I needed to make a confident decision. What truly stood out to me was how they allowed me to explore options at ...
(Translated by Google) I loved that they attended to me punctually and the service did not take more than an hour. An excellent waiting area, delicious coffee and cookies. I received the video of the vehicle inspection and the estimated cost of the work for my approval or questions before executing them. I hope to return. (Original) Me encanto que me atendieron puntualmente y el servicio no tardo mas de una hora. Una excelente area de espera, delicioso cafe y galletas. Recibi el video de la inspeccion del vehiculo y el costo estimado de los trabajos para mi aprobacion o ...
This is a top notch dealership. Always pleasant experience when i'm there. Kerri in service department is very professional, timely and courteous
Work was done within promised time. No hard sell on a lot of extra things needing to be done, (being a new car I didn’t expect any, but that’s something that seems to happen frequently)
Cookies and Great Customer Service! It was easy to schedule my appointment online and even though I arrived 10 minutes early, they were ready to go. In the waiting room they have fresh baked cookies, coffee, tables to work at and chargers. I got out an hour after I got there—ahead of schedule since I showed up early. The customer service was top notch from Nick Faires. Will definitely return to this location.
Replaced 4 of my tires quickly and at a fair price!
Service was quick and I was taught some things about my vehicle that I didn’t know
Excellent service!!! Brantly, service technician, was the finest auto technician I have experienced in 60 years of owning a car.The work needed to be done was done in a timely manner and the price was reasonable.
Sercice team is always super friendly, knowledgeable and thorough!
The guy's head the Mazda location West are very very very very nice and informative kudos to all of them
The experience was absolutely amazing. Everyone that I encountered was so polite and cordial, not only did they give excellent service they also delivered my car to my home.I give a shout out to Paulo for being such a kind young man and very respectful.
Always get expert care for my Mazda CX-5 when I come for an oil change. I appreciate how everything is carefully checked and I can see a video of what is being checked in my car.
James was excellent, save me money and time.
Crew went the extra mile to work out issues. Result was great. Will return again.
This was my second time coming to this dealership. Even though it's a little further, it's worth the drive. The customer service is fantastic. My only complaint is that I asked for the tire pressure to be checked and they rotated the tires, but half way home, I realized the pressure indicator light was still on. It's not enough to have to drive back to fix! But honestly, I appreciate how friendly the front staff is.
Nice and helpful advisor. Wonderful experience. Very comfortable environment. I feel I can trust the establishment
They are always very eager to serve you and take care of any issues that arise.
