The service and friendness excellent, there were some questions to what they promise during the loan process, but that's over. Would do business again. I hope.
Patrick Rady and the team at Ray Skillman Auto Mall Service Department always provide excellent service. In addition to their technical knowledge of automobiles, they have a good grasp of how to work with the people driving them ( a quality not always available at other dealerships ).
Great service and great staff.
The car would not start one AM. I had a jump start. The service dept. got me in immediately for evaluation of the electrical system. Everything tested OK. A door may not have been closed properly. The technician was very friendly and helpful. The no charge was wonderful.
If you need a car this is the best place to go they will work with you know matter what your credit score is there have all kind of car starting at 9000 and up and have a good staff if you have between 500 and 1000 down they will get you in a car this is where I have brought my last to cars
Staff was very attentive to make sure all we wanted done was done. Explained everything that was on the work sheet . Great people at a great place.
I was out within 45 minutes. Nice lounge to wait in and also had fresh baked cookies. Everyone I encountered that morning was very pleasant.
I came into the service center to get my oil changed. Went into the sales office to talk about trading in my 2016 CX-9 with a new one. I had reduced a couple emails and mailers. After speaking with Austin Norman and driving a new 2018 CX-9, I decided to do the trade and purchase the 2018. My experience as always was incredible. This is the third vehicle I have purchased from the West Side Mazda location and will continue to as well as use their service department.
I made an appointment for service and was able to get right in. The waiting room is fantastic. Wireless Wi-Fi is provided as well as a charging station. Additionally, hot cookies, water, coffee, and hot chocolate were also available.
We have bought 4 cars from Ray Skillman and their service has always been great. Probably be back next year for a trade in!
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