Customer Testimonials
My wife and I were very happy with the experiece we had. Jon Thornburg was fantastic to deal with. He was very helpful and answered all of our questions. Mike in finanace was also very helpful.
Moses Benavides, Johnny Much, and Peyton Manring were a great team that made our experience positive! We would recommend anyone ask for them personally when visiting Skillman.
Jordan is very chipper and happy to help in anyway she can! Every time I call I always ask for Jordan she brightens my day.
Excellent service dept! Brought in my 2017 recently and Brantly was very helpful and great communication in what was to be expected or needed.
The service team is always friendly. They seem fairly quick with service/repairs, so you're not waiting all day. Nice waiting area.
I've always been able to go right in & get my intended services completed. Customer service is MUCH better than the location on Shadeland.
Excellent experience. The wait was just about right for oil change and tire rotation. Will not hesitate to use this dealership in the future.
Always happy with the service and all the people at Westside. And they can service just about any vehicle.
Great friendly service. Very aware of customers time. Not sure why I have to type so many words.
Everyone in the Kia service area is always so kind and ready to assist when needed.
Great service. Professional. Quick service and repair. Good communication. Service dept has always treated me well.
Quick friendly check in and check out service, work done right the first time and in a timely manner.
Professional and no pressure from sales and primary reason we will return. Finance department very fast, thorough, and willing to talk through openly about options. Visited service department with another vehicle and was very impressed with customer service and speed of service done. Highly recommend! xxxxxxto Broady, Jake, and Sarah (service)
I’ve bought two cars here in the last 15 years and only ever had great service and reasonable prices.
This is the third vehicle I have purchased at Skillman on Pike Plaza in Patrick Owens is always been an excellent sales rep
I’ve been coming to this dealership for 10 years, I bought my very first car from Skillman in 2012. Thanks for always providing the best service
Chris was exceptional, he took his time to answer our question. Josh the Finance Manaher was also exceptional to give us a breakdown of our options.
Great experience every time I come here. Found out that my service rep is the son of a gentleman I knew in high school! Had a great time talking with him and my scheduled appointment was first rate!
I always feel confident that my vehicle will be properly serviced and I appreciate the video that is provided telling me what is being examined on my vehicle. I always wait and typically am in and out in about an hour, but this time it was 1 hour and 40 minutes! I was told that 3 technicians were out -- unless they all had a serious illness (sounded like they were taking vacation time), it doesn't make sense that time off would be allowed to be scheduled at the same time, when it impacts customers like this. I always bring along things ...
I've purchased two cars from Ray skillman one at this location, and one in greenwood and I was very satisfied. I was in and out I would definitely suggest going to Ray skillman if you are looking for a vehicle.
I was treated kindly. It was a friendly, low pressure environment. I knew what i was looking for and I was given all of the support needed to get a good car at a good price.
Excellent service. Very friendly people. I’ll return here for my service needs. Very clean facility!
Deja Williams in service is great. She was super helpful and friendly and got me in and out quickly. I will definitely be back to Ray Skillman Westside Hyundai. They are the best!
Great experience as always. The service department is clean. The staff has a great attitude when I came in. The only issue is the car wash was not working.
Provided a timely appointment for tire repair. They were on time for my appointment and had me in/out in 30 minutes. Agent was nice, customer focused and I left with as a satisfied customer.
I do appreciate the conversation and communication from Justin and Patrick concerning my vehicle. It was, I felt, was a time consuming situation, but they advised me about the work progress of the car and answered my questions.
We have purchased four vehicles from Ray Skillman West Mitsubishi. We also have our vehicle serviced at Ray Skillman MITSUBISHI West. My husband and I will continue our business with MITSUBISHI West and have and will recommend Ray Skillman MITSUBISHI West To our family and friends they are awesome!!
This is my 4th Santa Fe from Ray Skillman. Wonderful dealership. My salesman, Patrick Owen, took care of everything and made my car buying experience fun and effortless. Patrick made sure I knew where everything was at on my new car and took time to answer all my questions. He, too, bought a Santa Fe for his personal car. That shows he believes in what he sells. My finance person, Jake, was wonderful to work with and explained all my options for my loan. When I was done , Justin Bunte, VP and GM, made sure everything was perfect on my ...
Chris and Cassondra are always very friendly and helpful. They always answer my questions and explain what is being done to my car. I enjoy working with both of them!
Good service
Always friendly and helpful, They always eagerly answer any questions I have, I have recommended you guys to several friends.
Came in for a recall on the vehicle, only to find out there were 3 open recalls. They were able to to get 2 out of the 3 taken care. Parts were ordered, and will be taken care of soon. Everyone was very friendly and professional. I worked with Deja, and she was Great!
The wait might be long, but the staff does GREAT work and they are oh so friendly. Mr. Faires an A+++ when it comes to customer service.
Bought 2 vehicles from Ray Skillman. Nick is an awesome salesman, very friendly staff. They do not pressure you. Will keep going there.
I highly recommend getting your vehicle serviced here. Excellent service, professional and friendly staff. They really care about their customers.
Everyone was friendly and professional. I received my vehicle back in the time I was quoted. Received a complimentary care wash as well. Very pleased!
(Translated by Google) Good (Original) Bien
Staff is friendly, competent, and helpful. Being able to view the repairs while looking at video on my phone and to talk directly to the mechanic is convenient and practical.
The most efficient and confidence inducing experience I've had at a care service dept is a very long time. Your staff was professional beginning to end. Thank you.
Excellent and timely service and very very friendly personnel. I’m willing to drive past another Mazda dealer to come here and get my car serviced because of the way I’m treated
They got me in and out quickly. They fixed the problem I bought my vehicle in for and outlined next steps should the repair not hold.
Every person involved in our car-buying experience was exceptional! Jacob really listened to what we were looking for and quickly found several possibilities for us to test drive. Once we’d made our decision, the financing and paperwork all went smoother and quicker than I’d anticipated. I will definitely be back when I’m ready to purchase another vehicle!
Great dealership had an excellent time buying my car with ShaKayla (100% recommend her) and Bruce. Great all around and will be coming back when it's time for the upgrade. They did mark up on MSRP which I'm still meh about but I understand the market we are in.
I was driving through the dealership looking for new vehicles when Broady stepped outside. There was a new Tuscon Hybrid on the lot which I was extremely interested in viewing but did not have the time to check it out. We ended up buying a vehicle from another dealership, but I'd definitely recommend Broady for his patience and kindness. The dealership (as many others) have a 10% markup on vehicles which was disappointing though.
Great service!
I recently purchased a 22 Hyundai Accent. Patrick and Jordy made this the best car buying experience I’ve ever had! They are so personable and not pushy at all. Go see Patrick he really know how to listen to your needs.
Loved my car buying experience in 2020. However, subsequent visits (2) for scheduled service were met with indifferent and callous attitudes. However, my 3rd visit was a refreshing change. The changes in the waiting room (with pretty good coffee and cookies) was a welcome upgrade. But the best change of all is Brantly Batton. A true service oriented person who takes pride in his work and treats customers with respect. The entire atmosphere is different in the service bay now. It is amazing what one person's attitude can do for an entire operation. What ever you are paying Brantly, it's ...
I could not be more pleased. Part was covered by warranty, which I had not even considered, the service given by the service writer/tech was superb.
I took my car in for a flat tire and the service I received was excellent. I was greeted quickly, the tire was repaired within a short time, and I was delighted when I saw my car, as it had been washed and vacuumed. Overall a great experience!
They were quick and made sure they called me. Their customer service has been good so far
I was in for regular maintenance. I was in and out with 45 minutes! Treated very professionally.
I have purchased my last 2 vehicles from them and will again when its time for the next one! They are professional and hospitable at the same time. I can only give 5 stars but 10/10 will buy there again 😃
Absolutely wonderful and great experience, with service Department from Tony May I was very appreciative that Tony took the time to pick up and drop off my vehicle! Patrick was on it with email if i had any questions and Blantly give 5 stars too, installed part just right! Thank you, Donna
Mike and Christian were awesome helping me find a vehicle within my budget!
Brantly and the others who provided excellent service deserve a huge THANK YOU and RAISE.
I was provided with great service and all of the questions I had were answered. I didn't feel like they were trying to get me to "add on" services at all. They were very friendly and the lounge was a great place to wait for my car.
Shakayla was very nice and helped me and was there to the finish line and she got me a car a really wanted thank you so much I'm very happy with my purchase
The oil change and recall was handled efficiently and on time. What they didn't do was check tire pressures. I was there on Thursday and on Monday got a low tire pressure light. I did a quick refill that took care of it. Brantly also let me know I had left a book there so I picked it up next day.
Fast and friendly service! Highly recommend.
Very good experience. The personnel were very friendly and knowledgeable. They kept apprised of every step of the process in getting the right car for me.
You guys did a great job getting the car in and being done close to on time as promised.
Very nice and polite, great service, and called me when service was done. Great service! Great people!😊
My vehicle was worked on in a timely manner and the tech did a great job!
Superb customer service, transparency and support through the purchasing process. I highly recommend Mazda and Ray Skillsman West for anyones next lease or purchase. Thank you Cristian and Michael for all your care.
I purchased a 2019 Mazda which was my first foreign car. Patrick Bradford is an excellent salesman. He listened to what I was looking for and I got a great car.. He explained all the car features to me before my test drive, and then again met with me a few days later to answer more of my questions since a Mazda is completely out of my driving experience. And the finance department was extremely helpful in getting me the best services for what I could afford. This was my first experience with Ray Skillman Auto Mall and I will buy ...
Excellent customer service. I appreciated the videos of the engine and undercarriage of my car. Thank you!
Friendly, efficient and timely service. Pleasant Staff Thank You
Everyone at Kia was so nice! They were very helpful! Nothing better than having great customer service!
Nathaniel South was an amazing help to our family listened and helped explore all options he went above and beyond to help us we are so appreciative of all the staff there. From Adam to Josh In financing. We will refer and recommend all our family and friends to this One of a kind unique Dealership. Thank you Lonnie Carroll
Patrick Bradford was fantastic! He didn't pull any punches and did not ask me (not even once!) to come in asap. Patrick did not tell me he could get me a car for a lower monthly payment and show much MUCH higher monthly payments when I went in. I understand that salespeople need to sell because that's their livelihood, but Skillman does not make you feel this way. I know this is not Ray Skillman Westside, but Michael Oberty (I think) was the same way at Ray Skillman Southside. They made suggestions as to what I might do ...
they are nice people. I enjoyed shopping there.Thanx Nate! and Rick Nickerson! I will buy there again.
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