Customer Testimonials

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DealerRater Oct 19, 2021

It was a good experience. I would go back again and I recommend too family and friends.

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Google Oct 17, 2021

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DealerRater Oct 16, 2021

Everyone from the minute I made my appointment to picking up my car after the service was completed couldn’t have been more nice and helpful! Will always recommend!

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DealerRater Oct 15, 2021

Ray Skillman Mazda continues to provide great service in a timely manner! All staff are very personable.

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DealerRater Oct 15, 2021

Great service ...great customer service! They take pride in making sure everything is just fine and that the customer is satisfied.

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DealerRater Oct 15, 2021

My initial experience with your organization has only been by telephone, to start a recall service on my Suzuki, at this point it has been good.

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Google Oct 15, 2021

I went in to look for a used car and the whole process was pretty fast.

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DealerRater Oct 13, 2021

I continue to be pleased with the service I get at the Kia Service department at Ray Skillman Westside Auto Mall. The safe are always friendly and helpful. I appreciate seeing familiar faces each time I return. I do miss Lyndsey though.

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DealerRater Oct 12, 2021

The staff that awaits you for service is super friendly and consistent. Shout out to Nick for the personalized attention to customers (much appreciated). Overview of service is always thorough with yielding for the customer to address any questions or concerns

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DealerRater Oct 12, 2021

We always take our car to be serviced here. They carefully look at the car and if something is wrong they notify us and tell us what the charge is before doing the work. We find their prices are fair and they are great to work with.

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DealerRater Oct 11, 2021

Service mechanics and Nick took care of what could be done on the same day and ordered the parts on two other problems. Nick called my additional warranty and got approval for the no charge repairs. They will set an appointment when the parts are available.

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DealerRater Oct 9, 2021

Very good visit. The 2 service persons who talked to me at start and finish were very helpful, answered my questions well and were quite friendly. The service was faster than I expected.

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DealerRater Oct 8, 2021

Service visit went well. Car was serviced and delivered quickly. No problems at all. and some filler words.....

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Google Oct 8, 2021

Very courteous staff. Keep you updated on what is going on with your car. Explain their findings before the work is started.

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Google Oct 7, 2021

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DealerRater Oct 6, 2021

My older Mazda 3 was totaled in a car crash so we needed to replace it quickly. I called the dealership to find out about their inventory. They checked and told me it was my lucky day because they had a car exactly like I wanted. We live about 2 hours away so we dropped everything , drove to Indianapolis and bought a car!

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DealerRater Oct 6, 2021

Fast & friendly service (Kia ECU update). Appreciated great communication (status updates) and the complementary wash & vacuum!

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Google Oct 5, 2021

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DealerRater Oct 2, 2021

Awesome experience! Very professional and helpful! I will definitely service my car here for now on!

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DealerRater Oct 2, 2021

Brought car in for recalls on 2013 Optima Hybrid. Courteous service. Attentive communication/follow up. Waiting room clean. Washed and vacuumed car.

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Google Oct 1, 2021

Great experience! Everyone was so friendly! Patrick Owens is the guy you NEED to see! He was funny and easy to talk with!

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Google Oct 1, 2021

Blake & staff were very professional & helpful. Great experience!

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DealerRater Oct 1, 2021

I needed a new battery and Nick got me in and took care of my request.

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Google Sep 30, 2021

Every time I have visited this location the customer service is ALWAYS EXCELLENT!! 👌👍😍. Friendly and very knowledgeable employees work here. They ALWAYS make me feel very welcome. Thank you!!

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DealerRater Sep 29, 2021

Great fast service by associates who greet you. Nice clean comfortable place while waiting for my car. Good explanations on what to expect.

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DealerRater Sep 28, 2021

Excellent experience - Got me in at appt time for oil change, followed my ramblings about a couple extra things to check on (ie: tire light...possible dripping from the front). Found a slow leak in a tire that could've blown on me at any time...Set me up with their payment plan group (super fast, super easy) so I didn't have to worry about the unexpected part of the expense at that time & could get on my safely. Got all the work done within an hour or so. Technician was delightful & very helpful - Daren ...

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DealerRater Sep 26, 2021

Had trouble finding the correct brake pads, but persistence paid off. Service Mgr. Patrick Clayton did excellent job as did the mechanic Brandon.

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Google Sep 25, 2021

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DealerRater Sep 23, 2021

Very fast service. Professional & friendly staff. Reasonable prices. This is the second car we have bought here and had serviced here.

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Google Sep 23, 2021

I was in and out in an hour and they make the process simple and comfortable while you wait. I mean free coffee and fresh cookies would be nice. 😊

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DealerRater Sep 20, 2021

Excellent service and great attention, good waiting room, the whole area clean and tidy ok

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Google Sep 20, 2021

We had a wonderful experience purchasing our new vehicle. I spoke with one of the managers, Chloe, prior to coming in person and she was very friendly and helpful. Our sales person, Mark, was a great listener, didn’t pressure us, and was happy to help in any way. The finance manager, Bryan, provided detailed explanations and made sure that our purchase worked with our budget. The entire team made the process easy and enjoyable. We will definitely be returning to this location for any future purchases!

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DealerRater Sep 16, 2021

Battery went bad on lunch hour ... Arrived a service department around 4:45 ... Had battery installed by 5:30.

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DealerRater Sep 16, 2021

Alway please with the speed and ease of getting my vehicle service. The wait time is always minimal . Great job.

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DealerRater Sep 14, 2021

Excellent service in the service department. Friendly, helpful and accommodating. Will return and recommend. Thank you!

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Google Sep 12, 2021

This was the easiest car buying experience I have ever had. Fantastic customer service and a great selection of cars. Thank you for helping me get my dream car!

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DealerRater Sep 10, 2021

Excellent service. Ended up being a computer reset after I had changed a battery. No charge! Consistently professional. Work was done when and as promised

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Google Sep 10, 2021

After my car was towed into the dealership's service area I received a call from Chris. He explained that it had arrived but since they were swamped with work there was no promise of when its problem could be diagnosed. No problem! I was just glad it reached their location. In a few hours I received a call back. A window of opportunity opened & they squeezed me in, found the issue and resolution was in process. My car was ready for pickup same day! The Ray Skillman West service team took great care of me & my vehicle.

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DealerRater Sep 9, 2021

We have taken several vehicles to Skillman Westside, personally & for work. We have always been treated fairly & the work was done quickly. A couple of years ago, I had a $2,000.00 estimate on my previous truck, a Chevrolet Avalanche, from a different dealership. Skillman solved the problem for less than $100 in less than an hour.

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Google Sep 9, 2021

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Google Sep 8, 2021

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DealerRater Sep 4, 2021

The dealership was very nice and clean and very friendly atmosphere also it’s convenient for me just a mile or so down the road

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Google Sep 1, 2021

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Google Aug 30, 2021

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DealerRater Aug 30, 2021

I've now purchased 3 vehicles from Ray Skillman, this was my 2nd purchase at this location. This purchase, by far, was my best experience; they listened to my wishes for financing and the process was super smooth, practically in and out.

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DealerRater Aug 29, 2021

My visit was an excellent one. I received my service in a timely and professional manner. As usual, I was treated with respect and courtesy.

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Google Aug 28, 2021

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Google Aug 28, 2021

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Google Aug 27, 2021

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DealerRater Aug 27, 2021

Fast and courteous service department! Last minute appointment before a trip. They got me in and took care of problem that might have ruined my trip

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DealerRater Aug 26, 2021

I appreciate the additional info given to me by Technician, ie, the car battery and other possible parts that will need to be replaced on my next service visit.

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Google Aug 26, 2021

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Google Aug 25, 2021

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DealerRater Aug 25, 2021

They got me in and out quickly while honoring the price I had been given.

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Google Aug 24, 2021

Hyundai

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Google Aug 24, 2021

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Google Aug 23, 2021

I have always had a great experience when visiting Ray Skillman

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DealerRater Aug 22, 2021

Jake my sales guy was great! He really went the extra mile to get me a great deal on a great use car that I really LOVE!! Ask for him!

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Google Aug 20, 2021

Excellent inventory and customer service. Ask for Jaz. She's the best!

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Google Aug 20, 2021

Came in for oil change, the service manager was terrific, no pressure or upsetting, work done in a timely manner, nice lounge.

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Google Aug 20, 2021

I bought my Kia K5 back on July 20, 2021 and I love it!!!! I’ve never been so happy with a car purchase. Nick Blake was wonderful!! He was so helpful with everything. If you’re thinking about purchasing a car, go to Ray Skillman West Side Auto Mall and talk to Nick Blake.

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Google Aug 20, 2021

My experience at Ray Skillman was out of this world. The salesperson Henry was extremely helpful and was excellent to work with. Everyone at this location went above and beyond my expectations!! I will definitely buy from them again when I need another vehicle!

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DealerRater Aug 19, 2021

Sales manger, Avery, went above and beyond. Would recommend this place because of his efforts alone.

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Google Aug 18, 2021

Always great service! On time and professional. Keep up the good work.

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Google Aug 15, 2021

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DealerRater Aug 12, 2021

Chloe Carlson was the best. very helpful, my wife absolutely loved her and loves her Dodge Durango Citadel. Will certainly recommend Ray Skillman west Kia to anyone who wishes to buy a new or used car!!!!

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DealerRater Aug 12, 2021

They went above and beyond finding what was wrong with my suv. Then fixing it quickly.

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DealerRater Aug 10, 2021

Quick appts, efficient service, very pleasant staff, very competent service people. I do wish they would include a quick car wash after servicing and also think vacuuming the driver's floor area is a nice service I have had at other dealerships.

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Google Aug 10, 2021

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DealerRater Aug 3, 2021

ALWAYS NICE AND VERY RESPECTFUL AND ALWAYS HELPFUL AND NEVER PUSHY OR RUDE . ALWAYS ASK FOR YOUR THOUGHTS AND GET YOUR OK RO DO A JOB THANKS FOR GREAT WORK

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DealerRater Aug 3, 2021

The staff were super nice. They where very accommodating to me and my time frame. I never felt rushed and they made my buying experience very pleasent!

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Google Jul 31, 2021

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DealerRater Jul 31, 2021

I was a little disappointed with the listed price of the car on line being less than total deal price when the total price was revealed. It was almost a deal breaker.

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Google Jul 30, 2021

Everyone was helpful and patient! I had a lot of questions and they were all answered thoroughly.

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DealerRater Jul 30, 2021

As always, the staff here did a great job servicing our car. We have received nothing but excellent service for the past eight years and counting.

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Google Jul 30, 2021

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Google Jul 29, 2021

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DealerRater Jul 28, 2021

I accidentally scheduled my service at the wrong place but they still fit me in and did my service with excellence and kindness! Great work everyone!

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DealerRater Jul 27, 2021

We have purchased three cars from this dealership. We have had all the service done there on all three cars. We continue to be impressed with the work they have done for us and the friendliness of everyone who works there.

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DealerRater Jul 26, 2021

I am a long-time service customer and have always had a good experience. Due to staffing challenges It was about 3.5 weeks before I could get an appointment. I did drop my vehicle off early (as I had a family emergency out of town) the team was able to get my car in a little sooner and evaluate its issue so that parts could be ordered. All repairs were made in a timely fashion and for less money than originally quoted, THANKS. (My car is back to driving as it used to)

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DealerRater Jul 23, 2021

I was able to get a service appointment the same day I called and was in and out in under and hour. Very personable staff.

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DealerRater Jul 23, 2021

I had a very pleasant experience with all staff. They all worked hard to make sure I was satisfied. They exceeded my expectations. I appreciate them so much!!

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Google Jul 22, 2021

Grayson made the experiencing of purchasing my first new car easy from start to finish. I would recommend Ray Skillman Westside Auto Mall to anyone looking to purchase a vehicle.

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Google Jul 21, 2021

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Google Jul 21, 2021

Quick and done on time. Great staff. That Henry is great.

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Google Jul 21, 2021

Fast service. I thought it would be longer since I didn't have an appointment. Oil change and new wipers. Also helped me with some questions that I had. Thanks guys!!

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DealerRater Jul 20, 2021

My salesman, Henry, was very nice and helpful. I went in to see a particular car and we agreed on a price without hours of haggling. I will definitely recommend your dealership to my friends

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DealerRater Jul 19, 2021

The entire service team was involved in the servicing/repair of my vehicle. All were friendly and kept me updated on my vehicle status. All problems were or will be resolved in near future. If my assigned service rep was not available another stepped in to answer my questions, give me a new update or that service was completed.

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Google Jul 18, 2021

First of all, my salesperson Brian, was very easy to work with and a very nice young man. The financing took some time but in the end came out fine. A good experience.

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DealerRater Jul 15, 2021

The gentleman who helped me at the service desk was very polite and helpful. I had made an appointment online--but it wasn't on the books (I'm sure it was user error), he went ahead and got me in for my service and I was out of there within 45 minutes. I will definitely return for my service needs!

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Google Jul 14, 2021

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DealerRater Jul 13, 2021

David is the epitome of integrity at its finest. While other dealerships were using the smoke and mirror sales tactics, David gave me facts and sound advice. (Advice that was in MY best interest, not the dealerships.) That speaks volumes about David's character. This is my 4th lease with Ray Skillman, because they not only meet, but exceed my expectations EVERY TIME!! David's moral compass is spot-on.

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DealerRater Jul 12, 2021

I got there 50 minutes early and they went ahead and took my vehicle in. It was there for 2 recalls. They directed me to the showroom waiting room. I watched TV and browsed the internet on my phone. I waited about 1 hour and 45 minutes. Everyone of your employees was very pleasant and knowledgeable. Thanks! Happy Summer!

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Google Jul 12, 2021

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DealerRater Jul 11, 2021

The service department is always the best. The waiting room is always clean. I work for an oil company and they let me use my would oil.

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Google Jul 11, 2021

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DealerRater Jul 10, 2021

Great service. Complete professionalism shown by all involved. Salesperson was engaging, finance discussion was easy to understand and everything was spelled out with ease of understanding. Would recommend to anyone

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Google Jul 10, 2021

My salesman Andy and his sales manager did a great job meeting my needs and expectations. Were more than willing to work with me to get me the car I wanted.

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Google Jul 9, 2021

Friendly, courteous service with a smile. I was completely satisfied with my service experience today.

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Google Jul 8, 2021


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